Refund policy

Effective Date: [11/17/2025]

At Anywaa Gifts, customer satisfaction is our top priority. We offer a straightforward and

fair refund and exchange policy as outlined below.

1. Eligibility for Returns and Refunds

You may return most items within 14 calendar days of the delivery date for a full refund

or exchange, provided the item is unused, in its original condition, and in its original

packaging (where applicable).

2. Non-Returnable Items

The following items are non-refundable and non-exchangeable (except in cases of

proven defect or error on our part):

● Personalized or custom-made products

● Items marked as “Final Sale”

3. Reasons for Return

We accept returns for the following reasons:

● Item received damaged or defective

● Incorrect or incomplete order shipped by us

4. Return Process

1. Contact us at anywaaculturalgifts@gmail.com within 14 days of delivery,

including your order number and reason for return.

2. We will provide return instructions.

3. Pack the item and send it back to the address we provide.

5. Refund Timeline

● Once we receive and inspect the returned item, we will notify you by email.

● Approved refunds will be processed within 3–5 business days.

● Funds will be returned to your original payment method. Depending on your bank

or payment provider, it may take an additional 3–10 business days for the refund

to appear in your account.

6. Shipping Costs

● The customer is responsible for return shipping costs. Original shipping fees are

non-refundable.

7. Exchanges

If you would like an exchange instead of a refund, please indicate this in your return

request. We will ship the replacement item once the original item is received (subject to

availability).

8. Contact Us

For any questions or to initiate a return, please email: anywaaculturalgifts@gmail.com

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Anywaa Gifts. We truly value your business and trust.