Shipping policy

Effective Date: [11/17/2025]

We ship worldwide from our small warehouse. Below is everything you need to know

about delivery times, costs, and what happens after you place your order.

1. Processing Time

All orders are handmade or carefully packed by us.

● Standard processing time: 1–5 business days (Monday–Friday, excluding public

holidays).

● During busy periods (Christmas, Valentine’s, etc.) please allow up to 10

business days.

2. Shipping

Shipping costs vary based on the location and shipping method. Delivery times start

after processing and do not include weekends or holidays. Delays can occasionally

happen due to customs or carrier issues.

3. Order Tracking

As soon as your order ships, you will receive an email with a tracking number. You can

track your package directly via the carrier’s website.

4. Customs, Duties & Taxes (International Orders)

International customers are responsible for any import taxes, customs duties, or VAT

that may be charged by their country. These fees are not included in our shipping cost

and are paid directly to the courier or government upon delivery.

5. Lost or Delayed Packages

● If your tracking shows “stops moving” for more than 10 business days (20 days

for international), contact us and we will file a claim with the carrier.

● In the rare event a package is confirmed lost, we will either resend the order or

issue a full refund—your choice.

6. Address Accuracy

● Please double-check your shipping address at checkout. We are not responsible

for orders shipped to incorrect or incomplete addresses provided by the

customer. Re-shipping due to customer error will incur additional shipping fees.

8. Questions?

● Email: anywaaculturalgifts@gmail.com

● Response time: within 1–2 business days (often much faster).

● Thank you for supporting our small business—we truly appreciate every order!